Restaurant diagnostic
PaidA professional diagnostic of your establishment, with a written report.
The DYAFNA diagnostic is a structured analysis of your café, restaurant or snack bar. It leads to a written report that states clearly what works, what holds the establishment back and where to start. It is a paid service, with a scope and fee agreed with you before any commitment.
The button opens WhatsApp with a prefilled message you can edit. No appointment is confirmed automatically: we reply to agree on a time with you.
The journey
From your problem to concrete actions.
- 01
The problem
You start from a concrete difficulty: visibility, customers, service, numbers.
See common problems → - 02
DYAFNA expertise
An outside view on food service, its operations and its digital tools.
Our approach → - 03Free
First conversation
A conversation to understand your situation and check what would be useful to you.
Prepare the conversation → - 04Paid
Diagnostic
An on-site or remote analysis and a written report with priorities. Fee agreed before any commitment.
You are here - 05Optional
Implementation
Accompaniment and digital tools, only when a need has been identified.
DYAFNA tools →
Two formats
On-site or remote.
On-site
Observation of the service and the establishment as it really operates, conversations with you and, if you wish, with your team. Feasibility depends on where the establishment is located.
Remote
Interviews by phone or WhatsApp and analysis of the information you share: menu, photos, organisation, available figures, online presence.
Method
How a diagnostic unfolds.
- 01
Free first conversation
We understand your situation and check together that a diagnostic is relevant.
- 02
Scoping
We define the scope, the format (on-site or remote), the information to gather and the fee. Nothing starts without your agreement.
- 03
Collection
Observation, interviews and review of the information you choose to share. You stay in control of what you send.
- 04
Analysis
Findings are cross-checked to separate causes from symptoms, then ranked by importance and effort.
- 05
Written report and debrief
You receive the report and we go through it together so every recommendation is clear.
- 06
Optional next step
You apply the recommendations yourself, or you choose to be accompanied. The decision is yours.
The written report
What the diagnostic report contains.
A clear document, written to be used — not a catalogue of generalities.
The report is based on what was observed and shared during the diagnostic. It gives direction and priorities; it is not a promise of results.
Situation summary
The essentials in a few lines: where the establishment stands and what the main issues are.
Strengths
What already works and should be preserved.
Findings by area
Menu and offer, service and customer journey, team organisation, cash, purchasing and stock, online presence and reputation, digital tools — depending on the agreed scope.
Priorities
Problems ranked by importance and by the effort needed to address them.
Concrete recommendations
For each priority, precise actions that are realistic for your establishment.
Step-by-step action plan
An order of implementation: what can be done right away, and what comes next.
Points to investigate further
Topics that need more data or follow-up, flagged as such.
Fee
The diagnostic is a paid service. Its fee depends on the format, the size of the establishment and the agreed scope; it is shared with you during scoping, before any commitment. The first conversation remains free.
What about the online configurator?
The DYAFNA configurator gives a first automatic orientation towards digital tools in a few minutes. It is free and useful for exploring, but it does not replace a professional diagnostic: nobody observes your establishment and no written report is produced.
Open the configuratorFree or paid
First conversation and diagnostic: two different steps.
First conversation
Free- —A conversation to understand your establishment and what concerns you.
- —Answers to your questions about how we work.
- —An honest view: would a diagnostic be useful to you, or not?
- —No commitment, no written report.
Professional diagnostic
Paid- —A structured analysis of your establishment, on-site or remote.
- —A review of the information you choose to share: menu, organisation, sales, purchasing, online presence.
- —A written report with findings, priorities and an action plan.
- —A scope and fee agreed with you before any commitment.
Accompaniment and digital implementation remain optional. They are only offered when they answer an identified need.
Frequently asked questions
Before requesting a diagnostic.
- Yes. It is used to understand your situation and check whether a diagnostic is useful. It commits you to nothing.
- The fee depends on the format (on-site or remote), the establishment and the scope. It is shared with you during scoping, before you make any decision.
- You choose what you share. The more complete the information, the more precise the analysis; the report clearly states what could not be verified.
- No. The recommendations can be applied without DYAFNA. Accompaniment and digital implementation are optional.
- No, and nobody can honestly guarantee that. The diagnostic gives you a clear picture and priorities; results depend on how they are implemented.
Let's talk about your establishment first.
Before any diagnostic, a free first conversation lets us check that it will genuinely be useful to you.
The button opens WhatsApp with a prefilled message you can edit. No appointment is confirmed automatically: we reply to agree on a time with you.